Partnership

Continuum Care

Building the system is one thing. Keeping it reliable is another. This is an active agreement where we take ongoing responsibility for your live automation. We watch it daily, fix what breaks, and report on what it actually delivered.

Included

We keep it running

Daily health checks across all your live systems, Monday through Friday
Same-day response when something breaks
Custom error handling built into your workflows from day one
Platform and logic kept current so things keep running
Compatibility updates when a tool you use changes how it connects
Partner dashboard with live metrics, success rates, and run history
Weekly updates and monthly outcome reports
Dedicated communication channel
Credential and API key management
15% partner discount on all future builds and changes

Not Included

Changes are scoped separately

New automation builds. Those are scoped as Origin Builds with full tier pricing.
Changes or additions to live systems. Those are Workflow Elevations, quoted upfront with every action priced before approval.

The simplest way to hold the line: we keep your system doing what it was built to do. Anything that changes what it does gets its own quote. Both still get your 15% partner discount while Care is active.

Care Pricing

One Predictable Monthly Fee

Care is priced as a percentage of your total live build value, not per workflow. One fee covers everything we maintain, no matter how many pieces are running.

Care 1

Foundation

Build value $500–$1,500

Daily checks, same-day fixes, dedicated channel.

10%of build cost / month

Care 2

Bridge

Build value $1,500–$3,500

Everything in Foundation Care, plus weekly updates and your partner dashboard.

10%of build cost / month

Care 3

Operations

Build value $3,500–$10,000

Active oversight, monthly outcome reports, priority response.

8%of build cost / month

Care 4

Enterprise

Build value $10,000+

Dedicated management, deep monitoring, executive reporting.

8%of build cost / month

$500/month minimum on any Care plan. This covers the real cost of daily monitoring, dashboard access, reporting, and n8n management, even on smaller builds. When a new build goes live, your total build value updates and Care adjusts on the next billing cycle.

Outcome Reports

Reports That Mean Something

A "99.8% uptime" report means nothing to a business owner. So that's not what we send.

Your monthly report leads with real outcomes. Leads generated, deals closed, hours of manual work eliminated, dollars touched. Whatever metric matters most for your business, defined together during onboarding. The technical numbers live in your dashboard for anyone who wants them.

Response Standards

When Something Breaks

Critical issues, anything touching revenue or a live failure, get escalated immediately. Troubleshooting starts within 30 minutes during business hours with a 4-hour resolution target, or a clear ETA if it takes longer.

Non-critical issues get triaged same or next business day. Weekends are reserved for critical issues only.

How It Starts

Care begins the day after the agreement is signed. First month collected via Stripe before activation, monitoring live within one business day. Minimum term is one month. After that, 14 days written notice to cancel.

Your automation only pays off if it keeps running. That's what this delivers.

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